This policy covers stenex.net and the forms on it. “STENEX”, “we” and “us” means [STENEX legal entity name, registration number and address: confirm].
What we collect
Only what you type into our forms, plus basic technical data:
- Your name, email address and mobile number.
- Your business name or website.
- Your answers to our strategy-call questions: business type, country, what you want to fix, current marketing, timing, yearly revenue and marketing budget.
- The time you book for a call.
- Technical data your browser sends, such as IP address, device and pages visited. [Confirm which analytics or ad tracking runs on the site, e.g. Google Analytics or the Meta Pixel.]
Why we use it
- To send you the playbook you asked for.
- To prepare for and run your strategy call, and to send confirmations and reminders by email and SMS.
- To send you useful marketing emails and messages. You can unsubscribe at any time.
- To understand which pages and ads work, so we can improve them.
We use your details because you asked for something (the playbook or a call), or because we have a legitimate interest in following up on an enquiry. Where the law requires consent, for example for some marketing messages, we ask for it.
How the forms work
While you move from the sign-up form to the questions and the booking page, your answers are kept in your own browser for that visit (session storage), so you don’t have to type them twice. They are cleared when you close the tab. When you submit a form, your details are sent to our customer-management system so we can reply. [Confirm: HighLevel.]
Who we share it with
We never sell your data. We share it only with the services that help us run STENEX:
- Our customer-management, email, SMS and booking system. [Confirm: HighLevel.]
- Our website host. [Confirm host.]
- Video-call tools for your call (Google Meet or Zoom).
- Advertising and analytics platforms, if you arrived from an ad or accepted tracking. [Confirm: Meta, Google.]
Some of these services store data outside your country. Where that happens, they use the legal safeguards required by law.
How long we keep it
We keep your details while we’re talking to you and for up to [24 months: confirm] after our last contact, unless you become a client, in which case we keep what we need for our contract and tax records.
Your rights
Depending on where you live (for example the UK, the EU, the UAE or some US states), you can ask us to:
- Show you the data we hold about you.
- Correct it or delete it.
- Stop using it for marketing.
- Send it to you or another provider.
Email hello@stenex.com and we’ll respond within 30 days. You can also complain to your local data-protection authority.
Cookies
This site uses cookies that it needs to work. [Confirm whether analytics or advertising cookies are used, and add a cookie banner if they are.]
Changes
If we change this policy, we’ll update the date at the top of this page.
Contact
Questions about your data? Email hello@stenex.com.